<?xml version="1.0" encoding="UTF-8"?>
<!--Generated by Squarespace Site Server v4.1.2 (http://www.squarespace.com/) on Sun, 06 Jul 2008 06:40:37 GMT--><rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:dc="http://purl.org/dc/elements/1.1/" version="2.0"><channel><title>Marketing Playbook Blog</title><link>http://blog.marketing-playbook.com/marketing-playbook-blog/</link><description></description><copyright>2006-2007 Venture Marketing. All rights reserved.</copyright><language>en-US</language><generator>Squarespace Site Server v4.1.2 (http://www.squarespace.com/)</generator><item><title>Real-time SEO case study: Marketing-Playbook.com goes 'live' under the SEO microscope of Planet Ocean's gurus, Stephen Mahaney &amp; Esoos Bobnar</title><category>2-Reaching out, Getting in the Door</category><dc:creator>John Fox</dc:creator><pubDate>Mon, 29 Oct 2007 18:32:39 +0000</pubDate><link>http://blog.marketing-playbook.com/marketing-playbook-blog/2007/10/29/real-time-seo-case-study-marketing-playbookcom-goes-live-und.html</link><guid isPermaLink="false">80624:691686:1339421</guid><description><![CDATA[<p><span class="sizeLess20">Add your comments <strong>below</strong> or Return to</span> &raquo;<a href="http://marketing-playbook.com/R-40_Website_Search_Engine_Optimization_SEO.php"><span class="sizeGreater20 playlink">Play R-40</span></a><span class="sizeLess20 playlink"> (Updated)</span></p>               <p><a class="offsite-link-inline" target="_blank" href="http://www.searchenginenews.com/johnfox/"><img src="http://blog.marketing-playbook.com/storage/thumbnails/video-button-white.jpg" alt="video-button-white.jpg" /></a>As I was putting my <a href="http://www.marketing-playbook.com">entire book online</a> this summer, I knew some of the content needed a heavy-duty refresh. A lot changed in the two years since I wrote the book.</p>                     <p>The biggest gaping hole was Web site Search Engine Optimization (SEO). Arguably the hottest topic among B2B companies like yours and mine. I needed an expert to help me tune it up to 2007/2008 standards.</p>                     <p><u>Wanted: Search Engine Guru</u><br />           So I asked my friend <a target="_blank" href="http://www.marketing-playbook.com/recommends/perry">Perry Marshall</a> (the Google AdWords and White Paper expert) to recommend who I should work with. That led me to Steph Mahaney, CEO of Planet Ocean Communications, which publishes <a class="offsite-link-inline" target="_blank" href="http://www.searchenginenews.com/johnfox/">SearchEngineNews.com</a> and &#8216;The UnFair Advantage Book on Winning The Search Engine Wars.&#8217;</p>           <div align="justify" style="border: 1px solid rgb(0, 0, 0); padding: 5px; margin-left: 5px; width: 250px; float: right; text-align: justify;"><span class="sizeLess20">Did you know that more than 4/9 people think Google Search results are paid advertising listings? They don&#8217;t realize the main results (called natural search results) are determined by how a website is optimized. But you know better&hellip;</span></div>           <p>Long story short, Steph was not only up for the task, he upped the ante. He said he&#8217;d help me write the NEW Marketing Play IF he and Esoos Bobnar (Planet Ocean&#8217;s well-known head of SEO research) could apply these techniques to my Marketing-Playbook.com website and turn it into a real-time case study. The two of them are confident they can coach me through the site modifications so I&#8217;ll see measurable web traffic improvement. And you&#8217;ll get to watch and learn right along with me.</p>                     <p>But rather than write this up AFTER the fact&mdash;like most case studies&mdash;you&#8217;ll get to see it all happen in real-time.</p>                     <p><u>Get out your notebook and your #2 pencils</u><br />     <a class="offsite-link-inline" target="_blank" href="http://www.searchenginenews.com/johnfox/"><img src="http://blog.marketing-playbook.com/storage/thumbnails/video-button-white.jpg" alt="video-button-white.jpg" /></a> Starting today you can watch [embarrassing] online-videos of Esoos dissecting my website, explaining all the common (and not-so-common) mistakes I&#8217;ve made&mdash;the very things preventing me (and you?) from getting the Google traffic I deserve. You&#8217;ll see all the behind the scenes HTML web code, my site analytics, everything. That&#8217;s the deal.</p>                     <p>I will follow all the instructions they give me and will provide the traffic reports to prove the results. </p>           <p><u>But wait, there&#8217;s more&#8230;</u><br />    <span class="full-image-float-right"><a href="http://www.googleoptimized.com"><img alt="google-optimized-cover-tn.jpg" src="http://blog.marketing-playbook.com/storage/google-optimized-cover-tn.jpg" /></a></span>  Steph, Essos and I also collaborated on a <strong>new </strong>($9.95) booklet, entitled: <strong>Google Optimized</strong>, which I just published. (Got to love that title and URL). </p>       <p>It&#8217;s a <strong>20 page, 4-step SEO checklist</strong> you don&#8217;t want to be without. Use the coupon code: <strong>xyzzy</strong> in the next week and get free shipping in the U.S. (half-off shipping to Canada). </p>       <p>100% satisfaction guaranteed.&nbsp;</p>       <p>Click <a target="_blank" href="http://www.googleoptimized.com">here</a> to read about the <a target="_blank" href="http://www.googleoptimized.com">Google Optmized</a> booklet or to order it. You can even order them in bulk and give them away as nice premiums to your customers. &nbsp;</p>
]]></description><wfw:commentRss>http://blog.marketing-playbook.com/marketing-playbook-blog/rss-comments-entry-1339421.xml</wfw:commentRss></item><item><title>Where B2B Food-Chain Begins</title><category>4-Keeping, Upselling Your Customers</category><category>-Details &amp; In-depth Reviews</category><dc:creator>John Fox</dc:creator><pubDate>Wed, 29 Aug 2007 12:13:38 +0000</pubDate><link>http://blog.marketing-playbook.com/marketing-playbook-blog/2007/8/29/where-b2b-food-chain-begins.html</link><guid isPermaLink="false">80624:691686:1230838</guid><description><![CDATA[<p><span class="sizeLess20">This is a follow-up to a <a href="http://blog.marketing-playbook.com/marketing-playbook-blog/2007/1/13/linking-in.html">previous blog entry</a> related to</span> &raquo;<a href="http://www.marketing-playbook.com/K-06_LinkedIn.php"><span class="sizeGreater20 playlink">Play K-06</span></a> <br />    </p>       <p>In <a href="http://online.wsj.com/article/SB118816604822709168.html" target="_blank" class="offsite-link-inline">Monday&#8217;s Wall Street Journal</a> it was Carly Fiorina vs. Robert Nardelli&#8212;Two powerful executives people love to hate: <br />    </p>    <div align="justify" style="text-align: justify;">    <blockquote>The higher the executive, the more likely he gets recruited to new jobs by someone he has already worked for or with.<br />    <br />    That was the case for Robert Nardelli, who was named Chrysler&#8217;s new CEO&#8230;Mr. Nardelli spent most of his career at General Electric [and] is still in touch with his GE network. Numerous former GE executives are advisers or employees at Cerberus, the private-equity firm that owns Chrysler. Their presence there helped Nardelli land the corner office at Chrysler. These former colleagues are comfortable with Mr. Nardelli&#8217;s hands-on, lean-and-mean management style and remain his friends.<strong>*</strong><br />    </blockquote>    </div>    <p><br />    That&#8217;s the power of a strong, active network. Nardelli didn&#8217;t start working on his network when he needed it &#8212;rather&#8212; he was building it when he didn&#8217;t need it. <br />    <br />    <strong>Carly&#8217;s Mistake</strong><br />    Carly&#8217;s story is what happens when you don&#8217;t have a network. <br />    <br />    Carly Fiorina, former CEO of Hewlett-Packard, [hasn&#8217;t] gotten a second chance in the corner office &#8212; partly because [she doesn&#8217;t have] a powerful network of former colleagues.<br />    <br />    <strong>Beyond job search - Sales Leads &amp; Referrals from your network</strong><br />    In my 5-day LumpyMarketing Course (<a href="http://www.lumpymarketing.com/index.php?source=blog" target="_blank">www.lumpymarketing.com</a>) I tell you about one of the most important formulas in B2B Sales and Marketing:</p>     <p class="sizeGreater20" style="padding-left: 60px; font-family: times;"><span class="sizeGreater20">$ = I x R</span></p>        <p>Translation: Sales Success is broadly based on two things: </p>       <ol>    <li>Your sphere of Influence and</li>       <li>Your number of Relationships<br />    </li>    </ol>       <p>The tool I use for growing my network is LinkedIn.<br />    <br />    LinkedIn is one of the most important networking tools available for B2B Marketing and Sales people. In <a href="http://marketing-playbook.com/K-06_LinkedIn.php">Marketing Play K-06</a> I show you how to harness the power of LinkedIn for your own company.<br />    <br />    In case you haven&#8217;t tried LinkedIn, here&#8217;s what you&#8217;re missing: <br />    </p>       <ol>    <li>Unlike a traditional card file, which is contains business cards of <strong>people you know</strong>, LinkedIn reports how many people have <strong>YOU</strong> in <strong>THEIR </strong>Rolodex</li>       <li>Your network always has your current contact information (assuming you&#8217;re being a &#8216;good boy/good girl&#8217; and keeping it up-to-date!)<br />    </li>       <li>LinkedIn makes it easy to get (and give) recommendations</li>       <li>There&#8217;s no charge for a basic LinkedIn membership</li>       <li>No worries about formatting your LinkedIn profile, LinkedIn does it for you<br />    </li>    </ol>       <p>But the very best benefit of LinkedIn is how much it lessens the burden on people in your network to refer business to you. It&#8217;s as stupid-proof as it can be. <br />    <br />    If you haven&#8217;t done so, you owe it to your top-line to give LinkedIn a try. It requires little technical skill and a smidgen of time in the beginning to set it up. <br />    <br />    </p>       <p><span class="full-image-float-right"><a href="https://www.linkedin.com/in/johnfox"><img alt="View John Fox's profile on LinkedIn" src="http://www.linkedin.com/img/webpromo/btn_viewmy_160x33.gif" style="width: 160px; height: 33px;" /></a></span> </p>       <p>The B2B food-chain starts with <strong>Who Knows You</strong>. </p><p>Join the &#8220;club&#8221; now and start getting recommendations posted on your profile like I have (<a href="http://www.linkedin.com/in/johnfox" target="_blank" class="offsite-link-inline">www.linkedin.com/in/johnfox</a>).<br />    <br /><strong>    *</strong><span class="sizeLess20">Hymowitz, Carol. &#8220;Recent News Events.&#8221; The Wall Street Journal 27 Aug. 2007. 27 Aug. 2007 &lt;<a class="offsite-link-inline" target="_blank" href="http://online.wsj.com/article/SB118816604822709168.html">http://online.wsj.com/article/SB118816604822709168.html</a>&gt; </span><br />    </p>
]]></description><wfw:commentRss>http://blog.marketing-playbook.com/marketing-playbook-blog/rss-comments-entry-1230838.xml</wfw:commentRss></item><item><title>Patents-Entrepreneur's Ticket For Staying In The Game</title><category>1-Targeting, Defining Customer</category><dc:creator>John Fox</dc:creator><pubDate>Sat, 11 Aug 2007 16:27:56 +0000</pubDate><link>http://blog.marketing-playbook.com/marketing-playbook-blog/2007/8/11/patents-entrepreneurs-ticket-for-staying-in-the-game.html</link><guid isPermaLink="false">80624:691686:1200929</guid><description><![CDATA[<p><span class="sizeLess20">Add your comments <strong>below</strong> or Return to</span> &raquo;<a href="http://www.marketing-playbook.com/T-13_Patents.php"><span class="sizeGreater20 playlink">Play T-13</span></a></p>             <p><strong>James Muskal, Partner<br />       Leydig Voit &amp; Mayer Limited</strong><br />       2 Prudential Plaza Ste 4900<br />       180 N. Stetson Avenue<br />       Chicago , IL 60601-6780<br />       (312)616-5600<br />       <a href="http://www.leydig.com/">www.leydig.com</a></p>           <p>Is it the automobile? Should the radio or light bulb get top billing? America&rsquo;s greatest invention can be hotly debated without  conclusion&mdash;but there is no debating the inventors, thanks to US  patents held by Ford (#<a class="snap_noshots" title="Click to see a PDF of this Patent" href="http://www.marketing-playbook.com/pdf/patent_1005186_henry_ford.pdf" target="_blank">1,005,186</a>), Marconi (#<a class="snap_noshots" title="Click to see a PDF of this Patent" href="http://www.marketing-playbook.com/pdf/patent_0586193_marconi_radio.pdf" target="_blank">586,193</a>) and the  very prolific Edison (#<a class="snap_noshots" title="Click to see a PDF of this Patent" href="http://www.marketing-playbook.com/pdf/patent_0223898_edison_lightbulb.pdf" target="_blank">223,898</a>). </p>           <p>&ldquo;The ideas out there today are incredible, but they quickly become  worthless unless they are patented,&rdquo; said Jim Muskal, attorney with  Leydig, Voit &amp; Mayer, Ltd. &ldquo;That&rsquo;s a scenario that always has been,  always will be. Inventors can&rsquo;t wait; they need to apply for a patent  as early as possible after the idea is made public or put into use.&rdquo;  If they don&rsquo;t, he cautions, rights to the invention will be lost after a  one-year grace period. And any claim to fame&mdash;along with potential  profits&mdash;can vanish into unpatented purgatory. </p>           <p><strong> What is an invention?</strong><br />      An invention is not just a great idea. The legal definition of an  invention includes any new and useful process, machine, manufacture,  or composition of matter&mdash;or any new and useful improvement on any  of the aforementioned. Inventors should take note that laws of nature,  physical phenomena and abstract ideas are not patentable. </p>           <p> Patent law specifies that an invention must meet three conditions: usefulness, novelty and nonobviousness&mdash;it has to be sufficiently  different from what has been used or described before. Any idea is  patentable if it meets the three criteria, Muskal said. A case in point:  Amazon.com patented its invention&mdash;one-click shopping&mdash;after  determining it fit the bill. </p>           <p><strong> What steps do I take?</strong><br />      As with the trademark application process (<strong><a href="http://marketing-playbook.com/T-07_Trademarks.php"><span class="playlink">Play T-07</span></a></strong>),  Muskal suggests entrepreneurs begin with a search of patented ideas.  The first step can be accomplished by hiring an attorney or by visiting  <a class="offsite-link-inline" target="_blank" href="http://www.uspto.gov">www.uspto.gov</a>, the website of the US Patent and Trademark Office,  which issues US patents. </p>         <p>If there is no infringement, and your idea meets the three criteria listed above, then  you can take the next step and file a disclosure document, which requires a drawing  and written explanation of your idea. &ldquo;Some inventors become unnecessarily nervous  about the disclosure filing,&rdquo; Muskal said. &ldquo;The ideas submitted are preserved in  secrecy&mdash;and the government can only protect what is known.&rdquo;</p>       <p> Next, you file a provisional application, which lays the groundwork for foreign filing  (a patent is required in every country of trade)&mdash;a lengthy process that often takes  one year to complete. The final step is filing a full utility application. Although the  steps may be few, the patent process is much more technical and rule oriented than  in trademark application and is best done by retained counsel.</p>       <p><strong> What&rsquo;s in it for me?</strong><br />     It typically takes two to three years to obtain a utility patent and costs between  $2,500 and $15,000, depending on technical complexity. Design patents range from  $1,000 to $2,000. Additional maintenance, issue and prosecution fees and costs may  be encountered, Muskal noted. A patented invention is protected for 20 years from  the first application, which grants the inventor the right to exclude others from making, using, offering for sale, selling or importing the invention.</p>       <p> Some companies keep their inventions cloaked in trade secrets, rather than patent  protection. The most famous example is Coca-Cola&rsquo;s syrup formula. &ldquo;Trade secrets are  practiced,&rdquo; Muskal said, &ldquo;but there is nothing to prevent a third party from analyzing your product and reconstructing it through reverse engineering.&rdquo; </p>       <p> Indeed, reverse engineering is one test used in patent law to determine whether an  infringement has occurred, as is a claim comparison. &ldquo;Technology is moving faster  than ever, and heavy competition is on the rise as well,&rdquo; Muskal said. &ldquo;Today&rsquo;s market dictates that entrepreneurs obtain patents to stay in the game.&rdquo; </p>
]]></description><wfw:commentRss>http://blog.marketing-playbook.com/marketing-playbook-blog/rss-comments-entry-1200929.xml</wfw:commentRss></item><item><title>Newsletters - Tangible and High-Pass Along Value</title><category>4-Keeping, Upselling Your Customers</category><dc:creator>John Fox</dc:creator><pubDate>Thu, 14 Jun 2007 18:54:45 +0000</pubDate><link>http://blog.marketing-playbook.com/marketing-playbook-blog/2007/6/14/newsletters-tangible-and-high-pass-along-value.html</link><guid isPermaLink="false">80624:691686:1100994</guid><description><![CDATA[<p><span class="sizeLess20">Add your comments <strong>below</strong> or Return to</span> &raquo;<a href="http://www.marketing-playbook.com/K-10_Newsletter.php"><span class="sizeGreater20 playlink">Play K-10</span></a></p><p><strong>CompanyNewsletters.com Inc.</strong><br />18593 Jasper Way<br />Lakeville Minnesota 55044-9681 <br />(952) 892-6943<br /><a href="http://www.companynewsletters.com" target="_blank" class="offsite-link-inline">www.companynewsletters.com</a><br /><br />Here&rsquo;s a great find for you. Dave Kandler has built his company into a real powerhouse in the niche of newsletter outsourcing. They literally run the whole show for you. Whew! What a relief to know someone&rsquo;s there to take it off your hands!<br /><br /></p>
]]></description><wfw:commentRss>http://blog.marketing-playbook.com/marketing-playbook-blog/rss-comments-entry-1100994.xml</wfw:commentRss></item><item><title>One-to-One, Personalized Postcards On Demand</title><category>3.-Engaging, Presenting, Proposing</category><dc:creator>John Fox</dc:creator><pubDate>Thu, 14 Jun 2007 16:16:46 +0000</pubDate><link>http://blog.marketing-playbook.com/marketing-playbook-blog/2007/6/14/one-to-one-personalized-postcards-on-demand.html</link><guid isPermaLink="false">80624:691686:1100809</guid><description><![CDATA[<p><span class="sizeLess20">Add your comments <strong>below</strong> or Return to</span> &raquo;<a href="http://www.marketing-playbook.com/E-20_On-Demand_Postcards.php"><span class="sizeGreater20 playlink">Play E-20</span></a> <br /></p><p><strong>AmazingMail, Inc.</strong><br />  8300 E Raintree Drive Suite 201<br />  Scottsdale Arizona 85260<br />  (480) 281-4800<br />  <a title="AmazingMail" href="http://www.amazingmail.com/">www.amazingmail.com</a>  </p> <p>Steve Wilen, president of AmazingMail, can talk and conduct a meeting almost as fast as his high-speed printers. He runs a wonderful company in God&rsquo;s country, Scottsdale, Arizona.</p> <p>Other than business cards, I believe AmazingMail&#8217;s print-on-demand postcards should be one of the most often used forms of sales collateral. Here&#8217;s just one way I use them:</p> <p>Recognizing the fact that e-mail has lost most of its luster, especially when contacting people who don&#8217;t know me, a personal note as a follow-up to a meeting or seminar can make me really stand out. While I do mail a lot of handwritten notes, time is just not on my side. Plus, my handwriting is terrible. Plus, plus, traveling with envelopes and stamps and notecards is a real pain. So what do I do? </p> <p><img title="Front of 4x6 postcard" alt="AmazingMail postcard front" src="http://blog.marketing-playbook.com/storage/amazingmail-4x6-front-sm-border.gif" style="float: left; margin-left: 4px; margin-right: 4px;" />I created a postcard template at AmazingMail using a scan of my book cover as the front image. After each meeting or seminar I type in a personal message, <img title="Back of 4x6 postcard" alt="AmazingMail postcard back" src="http://blog.marketing-playbook.com/storage/amazingmail-4x6-back-sm-border.gif" style="float: right; margin-left: 4px; margin-right: 4px;" /> select the recipients and my postcards are good to go for less than $1.00 each (including postage). There&#8217;s no charge for file storage at AmazingMail and I get a detailed history of what I sent, who I mailed it to and when it went into the mail. Cool enough? <br /> </p>
]]></description><wfw:commentRss>http://blog.marketing-playbook.com/marketing-playbook-blog/rss-comments-entry-1100809.xml</wfw:commentRss></item><item><title>Product Packaging - Creating A Brand Experience Into Customer's Office</title><category>4-Keeping, Upselling Your Customers</category><dc:creator>John Fox</dc:creator><pubDate>Mon, 11 Jun 2007 00:52:27 +0000</pubDate><link>http://blog.marketing-playbook.com/marketing-playbook-blog/2007/6/11/product-packaging-creating-a-brand-experience-into-customers.html</link><guid isPermaLink="false">80624:691686:1095134</guid><description><![CDATA[<p><span class="sizeLess20">Add your comments <strong>below</strong> or Return to</span> &raquo;<a href="http://marketing-playbook.com/K-12_Product_Packaging.php"><span class="sizeGreater20 playlink">Play K-12</span></a></p><p><strong>Uline </strong><br />2200 South Lakeside Dr. <br />Waukegan Illinois 60085<br />(800) 295-5510<br />Fax: (800) 295-5571<br /><a href="http://www.uline.com" target="_blank" class="offsite-link-inline">www.uline.com</a><br /><br /><strong>Placon Corporation</strong><br />6096 McKee Road<br />Madison Wisconsin 53719<br />(800) 541-1535<br />Fax: (608) 271-3162<br /><a href="mailto:package@placon.com">package@placon.com</a><br /><a href="http://www.placon.com" target="_blank" class="offsite-link-inline">www.placon.com</a><br /><br /></p>
]]></description><wfw:commentRss>http://blog.marketing-playbook.com/marketing-playbook-blog/rss-comments-entry-1095134.xml</wfw:commentRss></item><item><title>Online Collaboration for FREE</title><category>4-Keeping, Upselling Your Customers</category><dc:creator>John Fox</dc:creator><pubDate>Sun, 10 Jun 2007 16:36:18 +0000</pubDate><link>http://blog.marketing-playbook.com/marketing-playbook-blog/2007/6/10/online-collaboration-for-free.html</link><guid isPermaLink="false">80624:691686:1094677</guid><description><![CDATA[<p><span class="sizeLess20">Add your comments <strong>below</strong> or Return to</span> &raquo;<a href="http://www.marketing-playbook.com/K-08_Web_Conferencing.php"><span class="sizeGreater20 playlink">Play K-08</span></a></p>  <p>I am in the process of qualifying a new vendor to add to this list, but in the mean time, here are 5 vendors I&#8217;ve used with good results.</p>    <p><a href="http://www.glance.net" target="_blank" class="offsite-link-inline">www.glance.net</a><br />  <a href="http://www.livemeeting.com" target="_blank" class="offsite-link-inline"> www.livemeeting.com</a> <br />  <a href="http://www.meetingone.com" target="_blank" class="offsite-link-inline"> www.meetingone.com</a><br />  <a href="http://www.readytalk.com" target="_blank" class="offsite-link-inline"> www.readytalk.com</a><br />  <a href="http://www.webex.com" target="_blank" class="offsite-link-inline"> www.webex.com</a><br />   &nbsp;</p>
]]></description><wfw:commentRss>http://blog.marketing-playbook.com/marketing-playbook-blog/rss-comments-entry-1094677.xml</wfw:commentRss></item><item><title>Customer Appreciation Events Create Lifetime Value</title><category>4-Keeping, Upselling Your Customers</category><dc:creator>John Fox</dc:creator><pubDate>Sun, 10 Jun 2007 13:50:27 +0000</pubDate><link>http://blog.marketing-playbook.com/marketing-playbook-blog/2007/6/10/customer-appreciation-events-create-lifetime-value.html</link><guid isPermaLink="false">80624:691686:1094525</guid><description><![CDATA[<p><span class="sizeLess20">Add your comments <strong>below</strong> or Return to</span> &raquo;<a href="http://www.marketing-playbook.com/K-05_Party_and_Event.php"><span class="sizeGreater20 playlink">Play K-05</span></a> <br /></p><p>You can get a copy of Rick&#8217;s book on his website. <br /></p>
]]></description><wfw:commentRss>http://blog.marketing-playbook.com/marketing-playbook-blog/rss-comments-entry-1094525.xml</wfw:commentRss></item><item><title>Taking The Pulse of Customers, Reps, Employees</title><category>4-Keeping, Upselling Your Customers</category><dc:creator>John Fox</dc:creator><pubDate>Sat, 09 Jun 2007 15:08:22 +0000</pubDate><link>http://blog.marketing-playbook.com/marketing-playbook-blog/2007/6/9/taking-the-pulse-of-customers-reps-employees.html</link><guid isPermaLink="false">80624:691686:1093703</guid><description><![CDATA[<p><span class="sizeLess20">Add your comments <strong>below</strong> or Return to</span> &raquo;<a href="http://www.marketing-playbook.com/K-04_Customer_Survey.php"><span class="sizeGreater20 playlink">Play K-04</span></a></p> <p>Zoomerang, a division of MarketTools, Inc.<br />150 Spear Street Suite 600<br />San Francisco, CA 94105<br /> (415) 462-2200<br /> <a class="offsite-link-inline" target="_blank" href="http://www.Zoomerang.com">www.Zoomerang.com</a></p> <p>While there are a lot of online survey companies out there, only Zoomerang is part of a market research firm. And MarketTools is one of the biggest in that business. </p> <p>Why is this important? </p>  <p>From my perspective, it&#8217;s always the smart choice to team up with subject matter experts (<strong>I might add, that&#8217;s the basis for all of the vendors in my book</strong>).</p><p><span class="full-image-float-left"><img src="http://blog.marketing-playbook.com/storage/ZoomerangLogo.gif" alt="ZoomerangLogo.gif" /></span>In Zoomerang&#8217;s case, they are researchers first, web application developers second. That means the advice you get is steeped in real-world experience from extracting important information so you can use it to improve things (because, let&#8217;s face it, if you&#8217;re going to go to the trouble surveying people and then not take action, you&#8217;ve just wasted a lot of time).<br /> </p>
]]></description><wfw:commentRss>http://blog.marketing-playbook.com/marketing-playbook-blog/rss-comments-entry-1093703.xml</wfw:commentRss></item><item><title>Motivating Your Sales &amp; Marketing Team</title><category>4-Keeping, Upselling Your Customers</category><dc:creator>John Fox</dc:creator><pubDate>Sat, 09 Jun 2007 11:04:02 +0000</pubDate><link>http://blog.marketing-playbook.com/marketing-playbook-blog/2007/6/9/motivating-your-sales-marketing-team.html</link><guid isPermaLink="false">80624:691686:1093205</guid><description><![CDATA[<p><span class="sizeLess20">Add your comments <strong>below</strong> or Return to</span> &raquo;<a href="http://www.marketing-playbook.com/K-03_Incentive_Programs.php"><span class="sizeGreater20 playlink">Play K-03</span></a></p> <p><strong>Hinda Incentives</strong><br /> 2440 West 34th Street<br /> Chicago Illinois 60608<br /> 773-890-5900<br /> <a class="offsite-link-inline" target="_blank" href="http://www.hinda.com">www.hinda.com</a><br /> &nbsp;</p>
]]></description><wfw:commentRss>http://blog.marketing-playbook.com/marketing-playbook-blog/rss-comments-entry-1093205.xml</wfw:commentRss></item></channel></rss>